Associate Director of Programs
||Associate Director of Programs
||Director of Programs
||This individual will administer multiple housing and treatment programs and provide leadership for program managers and service staff.
|ESSENTIAL DUTIES AND RESPONSIBILITIES:
Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.
- Plan, develop, coordinate, implement and assess all programs and services.
- Administer program budgets and ensure programs’ supplies needs are met.
- Ensure programs and services are compliant with regulatory requirements and agency contracts.
- Advocate for policy and program changes in order to increase programs’ effectiveness, meet goals, and better serve the needs of the community.
- Provide direct service and support to individuals and clients, such as handling referrals, conducting a needs evaluation, or resolving complaints.
- Direct activities of professional and technical staff members.
- Establish and maintain positive working relationships with other agencies and organizations in the community to ensure clients’ needs are met.
- Prepare and maintain records and reports, such as budgets, personnel records, training manuals, etc.
- Supervise and support program staff, evaluate staff performance, and provide professional guidance and feedback.
- Conduct audits of programs and program data to ensure outcomes are met and procedures are followed.
- Collaborate with other departments to ensure clients have access to all available services.
- Develop innovative programs or expansions to improve outcomes or expand access.
- All other duties as assigned.
To perform the job successfully, applicants should demonstrate the following skills.
- Knowledge of evidence-based principles and approaches for providing services to clients experiencing homelessness or housing insecurity, substance addiction, interpersonal trauma, severe mental illness, domestic abuse, and criminal justice involvement.
- Must be empathetic, patient, and skilled at working with combat veterans, families, youth, and single men and women.
- Must be familiar with shelter, public housing, and group living dynamics.
- Must have clinical and training experience in substance abuse and MISA (mental health).
- Must be familiar with DHS regulations (2060 & 2090), DMS-IVR, and ASAM placement criteria.
- Excellent supervisor skills (i.e., team building and coaching skills, with the ability to lead, encourage and train staff).
- Excellent interpersonal skills and ability to support clients through difficult and emotionally complex situations.
- Bilingual (Polish or Spanish) preferred.
- Knowledge of MS Office applications and various EHS systems.
- Knowledge of social service program design and administration.
||Master’s degree (MA) or equivalent required.
||Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LCPC) required. CADC required.
||4+ years related experience in social services or healthcare management.
If interested, please fill out the application form on our Careers page.